I came across Vicky Sim quite by accident, at a time when I was desperately trying to encourage my mother to start packing up the home she had been in for 23 years. Where my mother was disinclined to take encouragement and advice from her daughter, she found it easier to do so from this compassionate, encouraging, but firm, “stranger”. With my living in Cape Town, it was such a relief and a blessing to know there was someone professional, trustworthy and efficient in Durban to oversee the early phases of packing and identifying what was to be kept and what was to be disposed of. Her list of appropriate third parties to assist where required was also invaluable. She was scrupulous in keeping me updated during the weeks prior to my arrival. I do not know how we would have managed it all without her assistance and I highly recommend her service.